WHAT INFORMATION WE COLLECT
PERSONAL IDENTIFICATION INFORMATION (PII)
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, nationality. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION (NON-PII)
When you visit and interact with the Site, TixBox and third parties with whom TixBox has contracted to provide services to TixBox may collect (Non-PII) Non-Personal Identification Information about Users, which may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Non-PII is anonymous and does not identify you personally. Non-PII is generally collected through the Site from four different sources: Internet protocol addresses and web logs; pixel tags; cookies and other similar technologies; and other Non-PII that you voluntarily provide.
WEB BROWSER COOKIES POLICY
When you visit TixBox website, various Cookies can be sent to your device. These are the very light text files, where data including login information are stored, sent to your computer by the websites you visit. We do this generally to make things easier for you (for instance, to understand and save your preferences for future visits). If you do not want us to send you Cookies, you may adjust this in your browser settings; however, in that case, you may find it difficult to make use of some of the services that we provide.
IP PROTOCOL ADDRESSES AND WEB LOGS
This Site's web servers automatically collect the Internet Protocol (IP) addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any PII. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site's servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above, we also may link your IP address to personally identifiable information for fraud prevention purposes.
We and our service providers may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted email messages to track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors' hard drives. Pixel Tags do not contain any PII and allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We have security measures in place to protect your information. The security measures we use will depend on the type of information collected. Sensitive and private data exchange between the Site and its Users happens over a SSL (Secure Socket Layer) secured communication channel and is encrypted and protected with firewalls.
Your shared personal data may be shared with third parties acting in compliance with the legislation on the protection of personal data, in particular, it shall be processed by such third parties within the limits required by law and in accordance with the legal framework established by Personal Data Protection Regulation.
We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes, in line with our company policies. If you have any questions about the above, or our approach to privacy, we are here to help: firstname.lastname@example.org
You also have rights over how your personal information is used including:
- The right to object to our processing of your data.
- The right to request that your information be erased or restricted from further use.
- The right to request a copy of the information we hold about you.
- The right to correct, amend or update information you have given us (where you have an account with us you can also do this by logging in and updating your information). - if this applies only
- The right to contest any automated decision we make about you. An automated decision is a decision taken without any human intervention which has legal consequences (e.g. credit checking). We don’t typically carry out automated decision making but, if we do, we will make it clear where such decisions are being made.
To exercise any of the above rights please contact us. Please note that whilst we will carefully assess every request we receive we may not always have to comply. When this happens, we will explain why.
SHARING YOUR PERSONAL INFORMATION
We do NOT sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
Once you register with TixBox, you may receive our electronic newsletters customized for your interests, unless you request otherwise. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. You have the option at any time to effect changes to these e-mail messages, discontinue the service or reactivate it.
THIRD PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.